Emory Healthcare utilizes the services and technology from Club Automation (A Daxko, LLC. Company) to provide the Emory Decatur Wellness Center mobile app. Collectively, Emory Healthcare and Club Automation (Daxko, LLC.) ("us", "we", or "our") operate, manage the content, and support the mobile app and related websites.
Personal Information Collection, Use, Disclosure, and Consent
Personal Information may include your name, age, home address, phone number, email address, or any information you are prompted to provide to use the dashboard or mobile app platform.
We are committed to providing our clients, customers, and members ("you", "your" or "them").
With exceptional service. Providing exceptional service may involve the collection, use, and, at times, the disclosure of your Personal Information. Protecting your Personal Information is one of our highest priorities. While we have always respected your privacy and safeguarded all Personal Information, we have strengthened our commitment to this goal.
This is to continue to provide exceptional service to you and to comply with all laws regarding the collection, use, and disclosure of Personal Information. We will inform you of why and how we collect, use, and disclose Personal Information; obtain your consent, as required; and handle Personal Information according to applicable law. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing you to request access to, and correction of, your personal information.
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.
We will only collect Personal Information that is necessary to fulfill the following purposes:
- To verify identity for the purposes of access to the dashboard or mobile app as defined by the partner organization.
- To ensure you receive a high standard of service.
- To meet regulatory requirements and other legal reasons as apply to the goods and services requested.
We will obtain your consent to collect, use, or disclose Personal Information via your affiliated organization or your consent. You can provide consent orally, in writing, electronically, or through an authorized representative.
In some cases, we can collect personal information without your consent. You provide implied consent where our purpose for collecting, using, or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Consent may also be implied where you have notice and a reasonable opportunity to opt out, such as by not using the platform or mobile app. We may collect, use, or disclose Personal Information without the consent: When required by law; In an emergency that threatens an individual's life, health, or personal security; When the Personal Information is available from a public source; Other legally established reasons.
We will not sell your Personal Information to other parties. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose. You may request a correction to your Personal Information to ensure its accuracy and completeness. A request must be in writing and provide sufficient detail to identify your Personal Information and the correction being sought. We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access, or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information, such as shredding documents or deleting electronically stored information, at our discretion.
Log Data
We may collect information that your web browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your Personal Information may be implied.
Service Providers
We may employ third-party companies and individuals to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance With Laws
As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will make our best efforts to store any personal information in the appropriate jurisdiction as determined by the law in the region where the information was collected. For clarity, we will make our best efforts to store information for United States users in the United States. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on this website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at edh.wellness.center@emoryhealthcare.org.
Appendix A: App Permissions
We are committed to protecting both your privacy and anonymity in the use of a mobile application.
Understanding App Permissions
Occasionally, we or our organizational partners receive questions from users on why the app requires so many different permissions. To that end, we've listed out the various permissions so you can understand why they are needed for your custom mobile app.
Identity Permissions
We do not capture any personally identifiable information without your consent. Only the generic device ID is gathered so that your download of the app can be associated with your Google Play/AppStore/Blackberry World account. The App Store company takes that information so they can track your downloads from their App Store. Also, if you choose to subscribe to push notifications, your device ID is used to associate with your phone to receive the notifications.
WiFi Connection Information Permissions
The system admins at your organization can send mass notifications called "push notifications". Push notifications go over the WiFi network, so the app simply looks and sees if you're connected to WiFi so it can know if you'll receive that message or not. As well, the app periodically updates with new information and content - this also requires that WiFi connection.
Device ID and Call Information Permissions
The Device ID is an identifying number for your device. Most apps require this so they can "tie" the app to your phone. The call information is only available in the scenario where you try to use the contacts to make a call. The app will "auto-populate" the call information field with the club’s number; that's why it requires the call information access.
Conclusion
Nothing happens unless the user consents to it. If, after all this, you still feel uneasy, you don't have to download the app. While you have no reason to be concerned, we can respect that decision as well.