Contact Us

Help with Appointment Scheduling

You can make an appointment with many Emory Healthcare practice locations by calling them directly on their office lines. Search for a provider who fits your needs at Or, if you prefer, you can make an appointment online. For your convenience, we’ve extended our call center hours to the following:

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday, 8 a.m. to 5 p.m.
  • Sunday, 10 a.m. to 3 p.m.


6325 Hospital Parkway

Johns Creek, GA 30097



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1441 Clifton Road, NE
Atlanta, GA 30322

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5665 Peachtree Dunwoody Road N.E.
Atlanta, GA 30342

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1364 Clifton Rd NE
Atlanta, GA 30322

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550 Peachtree St NE
Atlanta, GA 30308

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1365 Clifton Road, Bldg A, 4th Floor
Atlanta, GA 30322

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1365 Clifton Road, Bldg C
Atlanta, GA 30322

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2701 N. Decatur Rd
Decatur, GA 30033

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2801 DeKalb Medical Pkwy
Lithonia, GA 30058

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450 N. Candler St
Decatur, GA 30030

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Patient Relations

For questions, comments, concerns, or compliments about a patient visit at Emory Healthcare, (not billing-related) please contact patient relations at one of the phone numbers below or email us. (For billing-related issues, please contact the Patient Accounts team at the email or phone numbers listed above)

Email our Emory Healthcare Patient Relations team

Emory Clinic: 404-778-3539

Emory Johns Creek Hospital: 678-474-7028

Emory Rehabilitation Hospital: 404-712-2590

Emory Saint Joseph's Hospital: 678-843-5121

Emory University Hospital: 404-686-7593

Emory University Hospital Midtown: 404-686-1999

Emory University Orthopedic & Spine Hospital: 404-686-7593

Emory University Orthopedic & Spine Hospital: 404-686-7593

Winship Cancer Institute: 404-778-7221

Email our Emory at Decatur Hospital, Emory at Hillandale Hospital, and Emory Long-term Acute Care Patient Relations team at:

DeKalb Medical Physicians Group: 404-501-1107

Emory Decatur Hospital: 404-501-1107

Emory Hillandale Hospital: 404-501-1107

Emory Long Term Acute Care: 404-501-1107


Please Note:The Patient Relations/Advocacy email box and phone numbers are monitored during normal weekday business hours (8:00 am – 5:00 pm) excluding after-hours, holidays, or weekends. If you need immediate assistance, please call the local Emory Healthcare facility you are attempting to reach and ask to speak with the charge nurse on the inpatient unit (if you or a loved one are currently admitted), or ask to speak with the local Nursing Supervisor. Otherwise, a representative from our Patient Relations/Advocacy team will respond to your email or voicemail within 24-48 hours during normal weekday business hours. We appreciate your patience. Please identify the patient's full name and date of birth so we can easily locate them in our system.<

Care Partner/Visitor Policy Information:

If you are inquiring about an exception to the care partner/visitor policy, please see the information about our policy linked to our EHC homepage. All visitor exception requests should be routed through the patient's nursing and provider care teams. Please call the clinic or hospital care units for this information.

The former DeKalb Medical website will continue to function while we work to integrate our operations and services.


Helpful Information

Emory International Program

To contact Emory International Program, please call 404-778-2291 or email

For Providers Only 

Referring Provider Support Line

A consult line for providers only for referral or questions. Please call 404-778-5050 or 800-223-6679.