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Laboratory Client &
Support Services

Support Services at Emory Healthcare

Emory Healthcare Medical Lab Services provides standard and complex lab testing services throughout the U.S. and worldwide. We offer support services, including referrals, courier, processing, and phlebotomy.

Ordering & Obtaining Lab Results

Health care providers may call Emory Healthcare Medical Lab Services customer service 24/7, 365 days per year. We can answer lab-related questions and provide information about testing, results, specimen requirements, and expected turnaround time. For technical questions, we may refer you to the appropriate testing department.

If you are not an Emory Healthcare provider, you can order tests through Emory Healthcare Link. If you have questions about a specific type of test, call Emory Medical Lab Services customer service at 404-712-5227 or 800-727-6763.

Our test catalog outlines many of the tests and services we offer.
As one of Georgia’s largest and most comprehensive medical laboratories, you can rely on our dedicated lab specialists for accurate and timely results. Emory Medical Labs performs more than 13 million tests per year and employs more than 1,000 lab professionals. We provide laboratory services to local, regional, national and international clients.
Make an Appointment
Call 404-712-5227 Toll-Free: 800-727-6763 Find a Location

Lab Support Services for Providers & Clients

We want to make it easy for you to get the services you need. Reference the links and contacts below to access services, test details, and forms:

  • Client Services: Emory Medical Lab offers specialized testing services, as well as pharmaceutical or research testing, to hospitals and clinics regionally and nationally. To inquire about becoming an Emory Medical Lab client, please contact the Client Services Team at EML.ClinicalServices@EmoryHealthcare.org.
  • Courier Services: We offer specimen courier services. To arrange a specimen pick up or discuss your courier needs, call customer service at 404-712-5227 or 1-800-727-6763.  
  • Emory Medical Lab Customer Service: If you are not an Emory Healthcare provider and would like to send a patient to Emory Medical Labs, please contact our customer service line at 404-712-5227. Patients must be registered before visiting Emory Medical Labs and cannot be registered at our laboratory locations.  
  • Emory Medical Laboratory Test Catalog: Our test catalog outlines many of the tests and services we offer. If you do not find the test you seek, call our customer service line.
  • Lab Reference Ranges 2025
  • Referral Lab Testing Services: We are your resource for complex laboratory diagnostic testing information. Please note that test result turnaround times vary depending on the complexity of the test. The Referrals Department is available Monday through Friday from 7 a.m. to 7 p.m. and may be contacted through Lab Customer Service at 404-712-5227 or 1-800-727-6763.
  • Sterilization Monitoring Services: We offer quality control testing and monitoring of sterilization equipment. This helps your business — for example, dental offices, nail salons and tattoo studios — reduce the risks of infection. Our services help you conform to state regulations.
Anatomic Pathology Testing

More than 40 full-time faculty and staff pathologists support surgical pathology and cytopathology services across multiple Emory Healthcare locations. These pathologists provide for the diagnostic study of patient tissue and cells in support of optimal clinical outcomes. Faculty pathologists are also involved with resident and fellow training and are actively involved with numerous academic research endeavors.

 

To learn more about faculty members in the department of pathology, visit the Emory University School of Medicine For questions or support, please call 404-712-5947.

Emory Healthcare Medical Lab Services is a fully accredited and licensed clinical laboratory.

Request Medical Lab Services

Emory Healthcare providers can request lab services in Epic. If your business is not part of Emory Healthcare, call customer service at 404-712-5227 or 800-727-6763. We are happy to schedule a service or answer any questions.