Important Billing Phone Numbers
Each visit to an Emory Healthcare location often results in multiple statements. Emory Hospitals charge a “facility fee” for use of the hospital’s operating room, recovery room, supplies, medication, room and board for inpatients, and technical services.
Each Emory Healthcare facility manages care centers at multiple locations, including other Emory locations. Services performed at these locations are billed by the facility that operates them.
Physicians, including those from our satellite locations across Georgia, charge a “professional fee” billed through Emory Clinic. Clinic statements include charges for examinations, readings, and other services performed by Emory physicians and their staff.
Services performed by Emory Hospitals routinely occur during patient visits to the clinic and vice versa. Emory does not bill twice for the same service.
Coming soon, however, Emory Healthcare is working toward consolidating patient bills and statements. With our move to Epic's MyChart patient portal, patients who receive care on or after October 1, 2022, will receive statements and bills that combine hospital/facility and provider charges.
For more information and help with your statements, refer to our Online Bill Pay page and our Billing Frequently Asked Questions.