When you sign up for text messages from Emory Healthcare, you are signing up to receive text messages related to your relationship with us. These messages may come from two different short codes:
- Messages from 69454, will include information related to:
- Updates related to your visits
- MyChart account
- One-time passcode
- Billing notifications
- Prescription reminders
- External provider notifications
- Messages from 50341, will include information related to:
- Care coordination
You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages using the short code you opted out of. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 404-778-5000 or visit emoryhealthcare.org/contact.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
For more information, please view our Privacy Policy. Contact us at 404-778-5000, patient.relations@emoryhealthcare.org, or visit emoryhealthcare.org/contact.